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  • Answer count
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  • First answer
    July 14, 2011
  • Last answer
    October 8, 2013
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Designer: Studio 7.5. Material innovation gives the Setu chair its unique combination of flex and strength. The Kinematic Spine uses two types of polypropylene to control resistance as you recline and support your weight, without a tilt mechanism. More structural element than textile, the Lyris 2 suspension seat and back conform to your contours and aerate your body as you sit comfortably.
 

What is the weight limit the chair is designed to?

The Setu Chair is rated for up to 300 pounds. If there is anything else we can help with, please feel free to call Herman Miller Customer Care at 888.798.0202.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. The lounge chair and ottoman have their origin in Charles and Ray’s investigations into molding plywood and a desire to improve upon a familiar fixture in many living rooms: the lounge chair. Citing the English club chair as inspiration, Charles said he sought to design a modern version of that chair, one that had “the warm receptive look of a well-used first basemans mitt.� Almost immediately, the design became an icon of American design. Today, these pieces not only live in museums, but continue to offer comfort and style to interiors around the world. A universally recognized form, the set is available in a variety of veneers, multiple leather options, and two sizes. Whatever selection you make, you can be assured of the quality and authenticity of this design.
 

Antique vs modern Eames Lounge Chair and Ottoman

I am an Architect and bought a set from the factory in 1986 when we furnished our offices. I believe it to be Brazilian rosewood. Please confirm, if possible. The leather is black. What combinations of wood and leather were available then? With respect to maintenance, Is this chair considered antique or modern?
User submitted photo
User submitted photo
It does appear that the Eames Lounge Chair & Ottoman you have is the Brazilian rosewood. In 1986 we also offered teak, walnut and a cherry veneer. At the time we offered around 15 leather color choices for the chair. Yours would fit into what we classify as a vintage chair.

For maintenance, we would recommend following the care instructions for 'Oiled Wood & Veneer' in page two of the following care instructions document: http://www.hermanmiller.com/content...

If there is anything else we can help with, please feel free to contact Herman Miller Customer Care at 888.798.0202.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

Can I take the arms off of my chair?

If you have an older Aeron Chair with the thumb wheel adjustment on the back of the chair arms, the arms are removable. All newer models of the Aeron Chair are now built with a lever lock adjustment on the back of the arm. If you have the lever lock adjustment, the arms are not removable.

If you would like assistance with the steps to remove the arms with the thumb wheel adjustment, please contact Herman Miller Customer Care at 888-798-0202.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

Warranty and spare parts

I'm looking at buying a used Aeron chair with a broken seat detail. I won't have the original receipt so I have no idea if it falls under any warranty. How can I find out if it does, is there a marking on the chair that will tell me?

If it is not covered by the warranty, how much would replacement parts cost?
User submitted photo
User submitted photo
Our warranty extends only to the original purchasers who acquire new product from Herman Miller, its subsidiaries, or its authorized resellers. For more details on the specifics of the warranty, please visit:

http://www.hermanmiller.com/content...

To get a quote for replacement parts, please feel free to contact Herman Miller Customer Care at 888.798.0202. They will be able to evaluate the specific chair model and can give you an estimate for service.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. The Eames Lounge Chair and Ottoman in the all-white version of this universally recognized form provides another choice for complementing a range of interiors. White ash shells wrap cushions with a choice of MCL Leather options. Metal components are finished in white, including those on the white ottoman, to highlight the polished aluminum accents on the base. Two sizes are available. The lounge chair and ottoman have their origin in Charles and Ray’s investigations into molding plywood and a desire to improve upon a familiar fixture in many living rooms: the lounge chair. Citing the English club chair as inspiration, Charles said he sought to design a modern version of that chair, one that had “the warm receptive look of a well-used first basemans mitt.� Almost immediately, the design became an icon of American design. Today, these pieces not only live in museums, but continue to offer comfort and style to interiors around the world. You can be assured of their quality and authenticity.
 

Eames Lounge and Ottoman, White Ash ~ Options

Does the Eames Lounge and Ottoman, White Ash, come with other material and leathers options other than white leather?
At this time we are only offering the white MCL pearl leather for the Eames Lounge Chair & Ottoman in white ash. We do offer many different leather options for our Eames Lounge & Ottoman in the following finishes:

- Natural Cherry Stained Veneer
- Oiled Walnut Veneer
- Walnut Veneer
- Oiled Santos Palisander Veneer
- Santos Palisander Veneer

Since the white ash veneer is a relatively new finish option, anything is possible as we consider future product options!
 
Products from my answer
Eames Lounge Chair and Ottoman
5 out of 5(1)
 
 
 
 
 
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Mirra Chair
Mirra Chair
Designers: Studio 7.5. A happy union of seemingly incompatible concepts: More support and less material. High performance and attractive price. Fewer adjustments and better fit. Does more and requires less.
 

Mirra chair

How would I order a replacement mesh seat for my chair, chartruse?
If you purchased your chair from a Herman Miller authorized retailer, you can contact the retailer to order replacement parts. You can also call Herman Miller Customer Care at 888.798.0202 for assistance with repairs.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. A cushy cousin of the Aluminum Group, Soft Pad is a luxurious chair that bears the unmistakable Eames stamp. The Executive chair offers an extra 7 ¼ inches of back height. Now available with new finish colors and materials.
 

What is the height of the arms?

The arms on the Eames Soft Pad Executive Chair are 7 inches from the seat to the top of the arm. If there is anything else we can help with, please call Herman Miller Customer Care at 888.798.0202.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designers: Charles and Ray Eames. Called “working art� since first exhibited by Charles and Ray Eames in 1949 at the Detroit Institute of Arts, Eames storage units are available in three sizes and several configurations to provide the right level of storage and display for you.
 

is this storage unit compatible with legal size hanging files?

The Eames Storage Unit is not designed to hold hanging files, but the sliding door compartments are wide enough to accommodate legal sized documents.

The Eames Desk Unit drawer is designed to hold letter sized hanging files.

If there is anything else we can help with, please feel free to contact Herman Miller Customer Care at 888.798.0202.
User submitted photo
 
Products from my answer
 
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
 Aeron Chair
Aeron Chair
Designers: Bill Stumpf and Don Chadwick. Its the most well-known ergonomic office chair ever made. With good reason. As the first to replace fabric and foam with a breathable, woven suspension membrane—its innovative Pellicle seat and back—Aeron distributes your weight evenly, eliminating pressure points and heat buildup. The Kinemat tilt lets you recline fluidly, and PostureFit puts support where you need it most while seated—at the base of your spine.
 

Adding lumbar or posture fit

Hi, I have an Aeron that does not currently have any lumbar support. Is it possible to buy either the Posturefit or the lumbar support and retrofit it to the basic model?
Yes, we do offer the Aeron Lumbar Kit and PostureFit Support for individual order. Please contact Herman Miller Customer Care at 888.798.0202 for assistance with ordering the support that fits your chair. They will be able to help guide you with choosing the support best suited for how you sit.
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI
 
Designer: Yves Béhar. Inspired by suspension bridges—structures that deliver the most using the least material—Sayls 3D Intelligent back lets you stretch and move, striking a healthy balance between support and freedom. The elastomer strands vary in thickness and tension to provide greater support along the spine where you need it most, and less everywhere else so you are free to move.
 

How tall does the actual sit can go from the floor?

I need to use a chair on a tall desk.
The SAYL Chair has a seat height adjustment range of 15.5 to 20 inches. If you have a high desk, you may also want to consider the Aeron Stool, which allows you to adjust the seat height from 24.5 to 29 inches.
 
Products from my answer
 
 
14 years, 4 months ago
Customer avatar
by
Shannon
Zeeland, MI